CARRIER REPRESENTATIVE

Company: Warren Transport, Inc.
Location: Waterloo
Posted on: February 1, 2025

Job Description:

Summary The Specialized Logistics Carrier Representative is responsible for enhancing and increasing the carrier/shipper base for WSL through customer service, dispatch, and booking loads. He/she will contact existing, inactive, or potential carriers to secure shipments for current and future customer requirements; evaluate and maintain a carrier base in the data system on an ongoing basis; and maintain updated information on all available shipments. Duties and Essential Job Functions --- Negotiate rates with logistics providers, entering and recording all terms and conditions of shipment agreements. --- Attract and retain qualified carriers and logistic providers. --- Qualify new customers/shipments, matching WSL requirements with carrier's needs and profile. --- Respond to customer request for service and resolve customer issues. --- Communicates with the operations team on load status and problems that may arise. --- Manages a book of business in excess of a million dollars annually. --- Performs other duties, tasks, or responsibilities as assigned. Education and Experience --- High School Diploma or equivalent; Associates Degree, or equivalent work experience. --- Excellent communication skills, verbal and written. --- Strong problem solving and negotiating skills. --- Customer service orientated. --- Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment. --- Proficient computer and internet skills. Summary The Specialized Logistics Carrier Representative is responsible for enhancing and increasing the carrier/shipper base for WSL through customer service, dispatch, and booking loads. He/she will contact existing, inactive, or potential carriers to secure shipments for current and future customer requirements; evaluate and maintain a carrier base in the data system on an ongoing basis; and maintain updated information on all available shipments. Duties and Essential Job Functions --- Negotiate rates with logistics providers, entering and recording all terms and conditions of shipment agreements. --- Attract and retain qualified carriers and logistic providers. --- Qualify new customers/shipments, matching WSL requirements with carrier's needs and profile. --- Respond to customer request for service and resolve customer issues. --- Communicates with the operations team on load status and problems that may arise. --- Manages a book of business in excess of a million dollars annually. --- Performs other duties, tasks, or responsibilities as assigned. Education and Experience --- High School Diploma or equivalent; Associates Degree, or equivalent work experience. --- Excellent communication skills, verbal and written. --- Strong problem solving and negotiating skills. --- Customer service orientated. --- Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment. --- Proficient computer and internet skills. Summary The Specialized Logistics Carrier Representative is responsible for enhancing and increasing the carrier/shipper base for WSL through customer service, dispatch, and booking loads. He/she will contact existing, inactive, or potential carriers to secure shipments for current and future customer requirements; evaluate and maintain a carrier base in the data system on an ongoing basis; and maintain updated information on all available shipments. Duties and Essential Job Functions --- Negotiate rates with logistics providers, entering and recording all terms and conditions of shipment agreements. --- Attract and retain qualified carriers and logistic providers. --- Qualify new customers/shipments, matching WSL requirements with carrier's needs and profile. --- Respond to customer request for service and resolve customer issues. --- Communicates with the operations team on load status and problems that may arise. --- Manages a book of business in excess of a million dollars annually. --- Performs other duties, tasks, or responsibilities as assigned. Education and Experience --- High School Diploma or equivalent; Associates Degree, or equivalent work experience. --- Excellent communication skills, verbal and written. --- Strong problem solving and negotiating skills. --- Customer service orientated. --- Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment. --- Proficient computer and internet skills. PIcf8268c8224b-25660-36127288

Keywords: Warren Transport, Inc., Des Moines , CARRIER REPRESENTATIVE, Other , Waterloo, Iowa