CARRIER REPRESENTATIVE

Company: Warren Transport, Inc.
Location: Waterloo
Posted on: September 27, 2024

Job Description:

Summary

The Specialized Logistics Carrier Representative is responsible for enhancing and increasing the carrier/shipper base for WSL through customer service, dispatch, and booking loads. He/she will contact existing, inactive, or potential carriers to secure shipments for current and future customer requirements; evaluate and maintain a carrier base in the data system on an ongoing basis; and maintain updated information on all available shipments.



Duties and Essential Job Functions

--- Negotiate rates with logistics providers, entering and recording all terms and conditions of shipment agreements.

--- Attract and retain qualified carriers and logistic providers.

--- Qualify new customers/shipments, matching WSL requirements with carrier's needs and profile.

--- Respond to customer request for service and resolve customer issues.

--- Communicates with the operations team on load status and problems that may arise.

--- Manages a book of business in excess of a million dollars annually.

--- Performs other duties, tasks, or responsibilities as assigned.



Education and Experience

--- High School Diploma or equivalent; Associates Degree, or equivalent work experience.

--- Excellent communication skills, verbal and written.

--- Strong problem solving and negotiating skills.

--- Customer service orientated.

--- Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment.

--- Proficient computer and internet skills.



Summary

The Specialized Logistics Carrier Representative is responsible for enhancing and increasing the carrier/shipper base for WSL through customer service, dispatch, and booking loads. He/she will contact existing, inactive, or potential carriers to secure shipments for current and future customer requirements; evaluate and maintain a carrier base in the data system on an ongoing basis; and maintain updated information on all available shipments.



Duties and Essential Job Functions

--- Negotiate rates with logistics providers, entering and recording all terms and conditions of shipment agreements.

--- Attract and retain qualified carriers and logistic providers.

--- Qualify new customers/shipments, matching WSL requirements with carrier's needs and profile.

--- Respond to customer request for service and resolve customer issues.

--- Communicates with the operations team on load status and problems that may arise.

--- Manages a book of business in excess of a million dollars annually.

--- Performs other duties, tasks, or responsibilities as assigned.



Education and Experience

--- High School Diploma or equivalent; Associates Degree, or equivalent work experience.

--- Excellent communication skills, verbal and written.

--- Strong problem solving and negotiating skills.

--- Customer service orientated.

--- Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment.

--- Proficient computer and internet skills.





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Keywords: Warren Transport, Inc., Des Moines , CARRIER REPRESENTATIVE, Other , Waterloo, Iowa