Care Coordination Director

Company: MercyOne
Location: Des Moines
Posted on: April 17, 2025

Job Description:

Employment Type: Full time Shift: Description: he Director of Care Coordination provides leadership and oversight for care coordination activities across MercyOne Medical Center and MercyOne West Des Moines. The role includes responsibility for budgeting, strategic planning, patient care management, and the achievement of organizational goals. This individual will act as a change agent, driving improvements in patient care and cost efficiency. Strong collaboration with senior leadership, physicians, and staff is essential to meet goals and optimize care delivery. Essential Functions:

• Lead the development and execution of care coordination strategies aligned with organizational goals.
• Foster a culture of collaboration, critical thinking, and team-oriented decision-making.
• Analyze data to identify clinical variation, track project outcomes, and drive performance improvements.
• Advocate for clinical and operational innovations to enhance patient care and meet national healthcare priorities.
• Ensure compliance with all relevant laws, regulations, and quality standards.
• Promote interdisciplinary collaboration in care planning, delivery, and discharge planning.
• Manage financial processes related to care coordination, focusing on cost management and resource utilization.
• Oversee staffing plans, including recruitment, training, and retention of team members.
• Support continuous improvement efforts through data-driven decision-making and performance analysis.
• Develop and implement policies and procedures in compliance with regulatory standards.MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
  • Education: A Bachelor's degree is required, with a Master's degree in a healthcare-related field also required.
  • Training: Proof of completion of Iowa's Mandatory Reporter Abuse Training specific to the population served must be provided within 3 months of hire.
  • Experience:
    • Preferred: 5 years of experience in large, complex care coordination at a director level or equivalent.
    • Preferred: 3 years of clinical care coordination experience. Our Commitment to Diversity and Inclusion Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Keywords: MercyOne, Des Moines , Care Coordination Director, Executive , Des Moines, Iowa